With the easing of our lockdown restrictions, top spas in Bangkok are getting ready to reopen this coming June. Here’s a sneak peak at the future of spa treatments, after Covid-19.
Now that shopping malls, restaurants, and hotels are back in the picture, those of us missing our weekly pampering sessions are offered a glimmer of hope, as spas in Bangkok may make their return this coming June. While not as high-density as gyms and amusement parks, physical interaction plays a major role in the beauty and wellness industry — after all, you can’t get a facial, or even a manicure, without being touched. Because of this, many may feel dubious about booking any appointments right away, even if it’s been months since the last time we had a professional massage. Understanding these concerns, Bangkok’s spas and wellness clinics are taking extra precautions to ensure their spaces are safe, and that clients can enjoy their treatments, while staying infection-free. We take a look at what lies in store for spas under this “new normal”.
Keeping Things Clean
A key aspect of staying safe is sanitisation, and Bangkok’s top spas and wellness centres are putting hygiene and cleanliness front and center. At Let’s Relax under Siam Wellness Group, all treatment rooms will be cleaned before guests arrive, using an Ultraviolet-C Sanitizer Machine (UVC).
Shared rooms — i.e. the Foot Massage Room will have a UV Sterilised Filter Air Purifier installed, while most branches will also implement Negative Pressure Air Conditioning Systems, which constantly circulates air inside the room out of the building to minimise airborne infections and ensure fresh airflow indoors. All high-touch surfaces and communal areas — including massage chairs, beds, and even bedside tables — are sanitised with disinfectant spray every 15 minutes, while alcohol-based hand sanitisers will be provided at various spots throughout the area for guests. Even fresh bed sheets, pillowcases and towels are constantly renewed, and sheets will not be flicked, in order to prevent diffusion.
At Alanis, the team of therapists will carry out a deep cleansing of the entire space upon opening, and rooms will be sanitised immediately once treatments are finished. At the end of the day, the spa will also receive the same cleaning process as Gaysorn Village, where ozone technology is used to eliminate any airborne viruses, along with dust particles.
The Classics: Temperature Checks, Face Masks, etc.
Following the lead of nearly all other retailers and stores across the country, Bangkok’s leading health and wellness centers are also implementing temperature checks at the entrance and exits. Let’s Relax is making it a requirement for guests to wear face masks before entering the spa, and a health questionnaire must be filed out upon entry, along with the compulsory temperature taking.
Even employees will be given daily temperature checks — both before entering the spa, and every four hours throughout the day. Therapists are provided with hygiene masks and protective glasses before meeting guests, and will sanitise their hands before putting on gloves in the treatment room. All staff members must wear a hygienic mask while on duty, and are also required to wear one while travelling from home and back — masks used in the spa are required to be different from those worn outside.
At Alanis, therapists are asked to wear both face shields and protective face masks, which are kept on during treatments to ensure the safety of their clients. Customers are also asked to wear face masks when entering the area as an extra precaution.
Digital Wherever Possible
While physical touch is definitely pretty integral when it comes to beauty and wellness, it doesn’t hurt to avoid it wherever possible. As such, many places are incorporating digitised approaches to their services. At Alanis, walk-ins are prohibited for the time being, and guests are requested to book by appointment only.
Let’s Relax is also introducing an online system for guests to book their appointments ahead — which will also help the spa control the number of guests at the lobby area. The standard paper menu has been replaced with a tablet — regularly sanitised too, mind you! — and e-payment is encouraged to reduce the use of cash.
While all brands are careful to maintain the same quality experiences offered before the pandemic, certain changes are being made to what is on offer, in line with the current “new normal” situation. Let’s Relax, for instance, has adjusted certain massage poses and techniques, and also removed intimate poses such as the head massage, for safety reasons. Even their complimentary snacks after treatment — such as the mango sticky rice and coconut roll — will be offered as takeaways instead, for clients to enjoy at home, while sealed bottled water is being served in place of the regular pandan juice.